I ordered 2. One came ASAP. The other is still “in production.” According to their own FAQ page, they are usually sent within 4 or so days. It’s been 23 and I’m still waiting. I emailed them and left feedback to no avail. Finally I found a phone number (there isn’t one on the website–no big surprise considering their lack of service!) and called.

I was told that they were having “technical difficulties” and that they were “working on it” by some woman who clearly had no idea what the problem was. . .

I’m still waiting to get my 2nd DVD. . . .

Customer service is just awful; I both emailed and left feedback, to no avail. When I finally tracked down a phone number (not listed on their website–gee, I wonder why not??) and called, they wouldn’t tell me anything more than “technical difficulty” and promised to get it sent.

I’m still waiting. . . .